IS Customer Service Technician I (2 positions)

Posted: Continuous 2012-04-25
Closes: Until Filled
OIT
 

IS Customer Service Technician I (2 positions)

Posted: April 25, 2012

Deadline for application: Until Filled

Contract length: 260 days

Compensation: $13.45 per hour

Work Schedule: TBD

Nature and Scope of Job: Installs, maintains, tests and repairs various types of desktop computer hardware and software.  Employee may have access to confidential information during the execution of normal day-to-day work.

Education, Licenses, Certification or Formal Training:

  • Must have high school diploma or GED.
  • Valid Colorado driver’s license.

Qualifications: Basic knowledge of the methods, materials, tools and practices pertinent to this position.  Basic knowledge of Microsoft operating systems.  Basic knowledge of Microsoft Office.  Basic knowledge of data networking principals.  Basic troubleshooting skills.  Ability to follow and understand oral and written instructions.  Ability to deal tactfully with public and staff.  Ability to respond under pressure to immediate situations while maintaining courteous and professional relationships with public and staff.  Ability to perform work with a high degree of accuracy, consistency, and thoroughness.  Ability to make decisions using good judgment and common sense.  Ability to follow established safety practices.  Ability to work independently and with others.  Good math skills.  Ability to perform all functions of the position. 

Essential Job Functions:

·         Drives various fleet vehicles daily.

·         Accomplishes duties under supervision of higher-level ISCST.

·         Performs work according to printed information on the Support Services work order system.

·         Responds to emergencies.

·         Installs, maintains, tests, and repairs desktop computer hardware and software.

·         Provides user training for operating systems and common application suites.

·         Uses positive verbal and non-verbal skills at all times when working with district personnel and community members.

·         Responds to questions from callers at the help desk; remotely assists staff and administration.

·         Performs other duties as assigned. 

Equal Employment Opportunity


Weld County School District 6 shall not discriminate in its employment or hiring practices on the basis of race, ethnicity, religion, sex, sexual orientation, age, marital status or disability. The Superintendent is committed to cultural diversity among district personnel as a means of enriching educational experience. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort.  

Apply online www.greeleyschools.org

 

Greeley - Evans Weld County School District 6


1025 9th Avenue
Greeley, CO 80631
· Public



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