VACANCY: The Valley View Public School District is seeking
two individuals to fill A Technician II Specialist position.
As a member of the Operations / Networking team of Valley View
School District's Technology Department, work under the general
direction of the Network / Operations Manager and Information
Security Officer to provide:
· Students with a
creative and innovative learning environment.
· Students with
opportunities to access, process, evaluate and analyze
information through the use of technology.
· The ability for
all students to communicate, collaborate and participate in the
global society as safe, ethical and law abiding digital
· Students the
ability to understand technology systems, in order to select and
use applications effectively.
· Support of
technology resources that provide learning and growth for all and
guarantee that students have equitable access to technology
· Staff access to
technology and data analysis tools in order to increase their
efficiency and effectiveness.
· A commitment,
plan and realization of integrating appropriate emerging
instructional and information technology into all curricular
efficiency and effectiveness for staff members through the use of
instructional technology for curriculum development.
· Staff with
professional development opportunities.
In order to support the above,
Technician Level II staff will fulfill the following job
functions for the organization:
o Provide secure, efficient and responsive
support of the infrastructure, operational systems and
applications utilized by the organization.
o Provide escalation role to the Technology
Support Specialist teams, the Helpdesk function, the
administrative information systems team and the database and web
development team with hardware, software and operating system
support, enterprise applications, connectivity and
communications. This will involve field work at all
o This position is part of a team in charge of
providing support to all WLAN, LAN and internet connectivity
throughout the district. This position participates in a 24/7
weekly rotation in which one team member is on-call to assist
with network connection outages. The primary goal is to resolve
the connection problems and/or coordinate with vendors and other
members to resolve the problems.
· Security and
o Ensure that all systems, procedures and work
practices follow established standards of security and quality
o Makes recommendations and actively seek ways
to ensure all systems are operating securely and adhering to high
standards of quality and safety.
o Develop procedures and documentation to aid
in providing a secure and highly functioning environment for both
staff and students.
management: provide a project lead and/or coordinator role for
the organization's enterprise applications, specialized software
and network / operations hardware. This includes:
o Maintaining system and vendor software in an
o Coordinating and installing operating
systems, software updates and patches and system security
o Monitor the system status through the use of
system logs and application information.
o Develop and maintain detailed plans to ensure
system hardware and software is current.
o Communicate with users to evaluate the
functionality, security and continued relevance of the product
and its performance.
o Create, modify, and test plans for resuming
critical systems and infrastructure hardware and
o Create and maintain backups and the
o Actively seek ways to avoid emergency
situations by ensuring systems are securely and prudently
o Monitor and establish benchmarks to enable
the identification of emergency situations.
o Create emergency plans and notifications for
o Coordinate/Perform 24/7/365 emergency
responses to network outages.
management: Ensure the Districts assets are secured,
documented and maintained through the use of:
o Monitoring applications
o Reporting tools
o Ensure all system and manual routines are
documented and communicated as needed.
o Provide technical advice, training,
consultation and research as necessary, to both technical and
o Create, modify and update technical support
documents for both technical and non-technical staff.
· Other duties as
Administration, Inventory and Maintenance of the following
· Battery backup
systems and devices
· DNS and WINS
· Virtual Server
· Streaming Media
· Member of
24/7/365 support team (on-call)
QUALIFICATIONS / BACKGROUND / QUALITIES:
· BS or BA degree
in computer science or related field or comparable knowledge and
skills gained through work experience.
· At least 3
years of work experience within a school district preferred.
analytical, problem-solving, interpersonal, and communication
skills (written and verbal as well as technical and non-technical
· Ability to work
successfully under direction, independently and in conjunction
with other departmental team members that have varying levels of
· Ability to
provide technical support and training to end users in
"laypersons' terms" at their technical level and often on their
· Must be able to
prioritize tasks and juggle multiple activities and projects.
· Foster a
positive working and learning environment
· Ability to work
a flexible schedule; either five (5) eight (8) hour days or four
(4) ten (10) hour days with a potential start time between 6 am
and 9 am.
· Be on call 24/7
to assist on network outages.
· Ability to
perform active field work, including lifting and other physical
WORKING CONDITIONS: This is a full-time, 12
month position. Lifting may be required.
REMUNERATION: The salary is competitive with
excellent fringe benefits, including life, health and dental
EFFECTIVE DATE: Immediately
APPLICATION PROCEDURE: Applicants should apply on line at
and upload or send a letter of application with a resume and
three (3) letters of reference to the Human Resources Department,
Administration Center, 755 Dalhart Avenue, Romeoville, Illinois
60446. Internal candidates should submit an online
employment transfer using the District's Intranet and forward an
updated resume to the Human Resources Department.
SELECTION PROCEDURE: The deadline for receiving
applications is Open Until Filled. Interviews with selected
applicants will be held as soon as practicable.
EQUAL OPPORTUNITY EMPLOYER