SUMMARY: Provide technological support primarily for students including daily instruction, assistance with decision-making, working knowledge of hardware and software within the lab.  Assist staff with technology as needed.  Develops and promotes good community relations among various community and school clientele.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The frequency and percentage of time of duties may vary based on building or department assignment.

EDUCATION AND RELATED WORK EXPERIENCE:

·   High school diploma, completion of G.E.D., or equivalent

·   One (1) to three (3) years job related experience

·   No License or certification required (highly qualified preferred).

·   Strong Computer skills preferred.

LICENSES, REGISTRATIONS or CERTIFICATIONS:

·   Criminal background check required for hire.

TECHNICAL SKILLS, KNOWLEDGE & ABILITIES:

·   Oral and written communication skills.

·   English language skills.

·   Interpersonal relations skills.

·   Personal computer and keyboarding skills.

·   Customer service and public relations skills.

·   Critical thinking and problem solving skills.

·   Ability to maintain confidentiality in all aspects of the job.

·   Ability to manage multiple tasks with frequent interruptions.

·   Ability to manage multiple priorities.

·   Ability to diffuse and manage volatile and stressful situations.

·   Ability to work with students with diverse backgrounds and abilities.

·   Ability to promote and follow Board of Education policies, Superintendent policies and building and department procedures.

·   Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and
educational backgrounds.

·   Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.

MATERIALS AND EQUIPMENT OPERATING KNOWLEDGE:

·   Operating knowledge of and experience with personal computers and peripherals.

·   Operating knowledge of and experience with Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook, FrontPage.

·   Operating knowledge of and experience with typical office equipment, such as telephones, copier, fax machine, E-mail, etc.

REPORTING RELATIONSHIPS & DIRECTION/GUIDANCE:

PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands, work environment factors and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.