Technology Specialist I

Job Title:  Technology Specialist I

Location:  Information Technologies/Central Administration Building

Department:  Technology

Reports To:  District Technology Director/Technology Specialist II

Terms of Employment:

12 Months per Year

Part Time

34 Hours per Week

Salary Classification: CT-II-0

Salary: $13.52

Nature and Scope of Job:

The Technology Specialist I provides technical assistance and support to all school district staff in the operation of various technologies (hardware, software and peripherals). The Technology Specialist I must establish good rapport with all individuals in each building and also convey a cheerful, helpful tone on the telephone. The Technology Specialist I must be able to juggle routine tasks while making critical decisions about technology emergencies. Basic technology, communication and office skills are necessary to perform such duties and responsibilities as assigned by the District Technology Director or other Administrators, and to do the following:

Job Functions

Essential Functions:

1. Maintain and support new ans existing hardware and software installations.

2. Upgrade and format computers with appropriate operating system and application software.

3. Troubleshoot new ans existing hardware and software problems.

4. Provide technical advise to support staff in reference to the district adopted computer applications.

5. Audit district licenses software and stand alone software applications on client machines.

6. Provide assistance to the District Technology Director, Technology Specialist II, Network Manager, Technology Secretary and TAIM Reps.

7. Set up computer equipment within various buildings to assist with daily work, various trainings, meeting and conferences.

8. Must have own vehicle for transportation of equipment, technology and curriculum resources.

9. Other related duties as assigned by supervisor.

Other Functions:

1. General knowledge of office practices, including: filing, operating various office machines, i.e., copier machines, various types of computer, etc.

2. Typing letters, memos, correspondence (teachers, staff, district personnel), guides, etc.

3. Scanning and printing the reports.

4. Travel to local and outlying schools.

EMPLOYEES ARE HELD ACCOUNTABLE FOR ALL DUTIES OF THIS JOB

Job Qualifications

Knowledge, Skills, and Mental Ability:

Able to make sound and appropriate decisions regarding work load.

Able to communicate and work with various types of people.

Able to use problems solving, critical thinking, and decision making skills.

Ability to research solutions and various hardware and software support web sites.

Able to organize and prioritize multiple tasks.

Ability to work with people of various personality types.

Minimum Requirements (Education, License, Certification, Experience or Formal Training):

High School Diploma

Preferred Post-secondary technical training

Preferred experience troubleshooting Mac and Windows based computers

Basic knowledge of Mac OS X and Windows XP/7

Basic knowledge of Pages, MS Office Products and Internet Browsers

Proficient with integrated software packages

Working knowledge of the internet and electronic mail

Valid Wyoming Driver's License

Equipment Used:

Computers                     Firewire                    Laminators

Scanners                        Copier                       Calculators 

CD ROM/Burner           Printers                     Hand Tools

Backup System             Routers                     Fax Machine

DVD Devices                Label Makers            Servers

Physical Demands:

Lower body strength to stand and walk throughout the work day.

Upper body strength to lift and carry 25 pound for 50 feet throughout the work day.

Have visual acuity and stamina to work at a computer monitor throughout the work day.

Standing for at least 25 of the work day.

Walking for at least 30% of the work day.

Sitting for at least 45% of he work day.

Environmental Demands:

Clean air

Temperature control (comfortable)

Occasional exposure to weather extremes