Software Specialist

Assignment:               Year-round, continuing

Hiring Range:             Pay Grade 9, Grade 10 if certified $21.65 - $25.99 per hour, based on 2011-2012 pay scale; 2012-2013 pay scale not yet determined; dependent upon experience and qualifications 
Supervisor:                Instructional Technology Manager, Director of Technology 
 
Position Outcomes:
To provide staff and students with software support for instructional and administrative computing.
 
General Responsibilities:
This employee provides staff and students with ongoing software support and training on both campuses. There is considerable contact with staff and some contact with students. This employee possesses organizational and collaboration skills, exercises initiative and independent judgment, exhibits software expertise, and keeps informed of procedures and requirements.
 
Qualifications:
1.       High school diploma; college degree in related field is preferred.  Training and teaching experience preferred.
2.      Technical knowledge and experience in hardware and software troubleshooting; help desk experience preferred.
3.      Knowledge of and experience with various types of software applications; must have extensive knowledge of Microsoft Office, Windows Mac OS, mobile learning, and Learning Management systems.
4.       Excellent oral and written communication skills.
5.      Ability to move about frequently in office and other areas of the building.
6.      Ability to work independently, demonstrate exemplary interpersonal skills, and communicate clearly with staff, students, parents, and the public.
7.      Extensive knowledge of web-based software, office productivity software, and multimedia tools and software.
 
Position Expectations:
1.      Supports and integrates technology (software and hardware) for both administrative and classroom use.
2.      Troubleshoots and repairs computer software problems.
3.      Develops and distributes general and customized software training materials and media.
4.      Frequently interacts with Student Technology Supervisors and Student Technology Specialists in technology support efforts for use of technology on both campuses.
5.      Evaluates and recommends software and hardware.
6.      Advises technology managers about help desk and other support-related issues.
7.      Exhibits a positive attitude and project a positive image of the district to staff and others.
8.      Continues job performance enhancement by participating in professional growth activities.
9.      Performs other duties as assigned by supervisor.
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The purpose of New Trier High School is to commit minds to inquiry, hearts to compassion, and lives to the service of humanity. New Trier enrolls approximately 4,200 students on two campuses serving the communities of Glencoe, Kenilworth, Northfield, Wilmette, Winnetka, and parts of Glenview and Northbrook.  The Northfield campus serves freshmen and the Winnetka campus serves sophomores, juniors and seniors. New Trier encourages student achievement through collaborative learning and supports student access to a wide variety of co-curricular and extra-curricular programs. The district encourages and actively supports professional growth and staff collaboration.  Learn more about New Trier at www.newtrier.k12.il.us.
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