Coordinator – Volunteer and Donation Services (226 Days)

QUALIFICATIONS

• Bachelor's Degree from an accredited university in a related field such as public relations, marketing, promotions, community relations and parent involvement, volunteer programs or fund development preferred
• Three years of experience in a related field
• Effective leadership, team-building and supervisory skills; ability to meet deadlines and motivate/support volunteers and staff; tact, diplomacy and flexibility
• Superior verbal communication and relationship skills with strong customer-service orientation
• Experience in corporate or nonprofit environments
• Skills in written communication, oral presentation, and program planning
• Experience in working with the public and communicational media in providing information and interpreting programs
• Knowledge of local media, schools, community issues and governmental processes
• Ability to develop and implement an active district plan for community, parent and student engagement
• Strong organizational, excellent speaking, public relations and event management skills
• Ability to work on several projects concurrently and to positively engage staff and community in efforts
• Commitment to the philosophy of a multi-cultural, multi-ethnic environment
• Experience working with diverse populations

BASIC FUNCTIONS

• Assist Community Relations director in developing a strategic community relations plan for volunteer and donation management for Dallas ISD
• Develop and execute strategies to enhance and promote the district's volunteer program in the schools and in the community by developing outreach initiatives (activities and events) at the district and school level
• Develop, promote, and maintain a wide range of volunteer opportunities within the organization
• Survey staff regularly to assess needs for volunteer assistance
• Maintain volunteer service descriptions for each volunteer assignment
• Ensure volunteers are staffed to support the various areas of operations, to include visitor service areas, exhibits and education, special events, development, and marketing/communications
• Recommend the most efficient use of volunteers, appropriate volunteer/supervisory mix, and future workforce needs to support volunteer program operations
• Conduct and/or arrange for volunteer orientation and training
• Develop and manage volunteer policies, procedures, and standards of volunteer service
• Organize and participate in volunteer recognition programs and special events
• Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate
• Maintain accurate records and provide timely statistical and activity reports on volunteer participation
• Recruit, interview and place applicants for volunteer work
• Host and attend recruiting events within the community to attract qualified candidates
• Work with external Communications and professional associations to publicize opportunities for volunteers
• Develop and maintain relationships with other volunteer organizations within the area
• Provide ongoing support and guidance for volunteers
• Act as a single point of contact for communications
• Confer with volunteers to resolve grievances and promote cooperation and interest
• Manages all tasks related to the volunteer process (policies, procedures, database tracking, volunteer hours, applications, background checks, notifications)
• Partner and collaborate with local stakeholders across all segments of the community to recruit and develop effective volunteers
• Manage and mentor district/school volunteers coordinators in the development and implementation of district engagement plans and help them address obstacles to successful execution of the volunteer program at their school
• Monitor and report Community Relations progress towards stated goals and objectives as well as department-wide goals and objectives
• Perform all other tasks and duties as assigned

Minimum       Midpoint     Maximum

$ 44,000        $59,842      $75,684

Selected individuals for Dallas Independent School District positions will be placed according to compensation guidelines.   A campus-based employee may not assume a new position for which he/she was selected based upon the posting process until the end of the current semester, unless approved by the executive director - Human Resources.

A security check and disclosure of family relationship information is required for all positions.

No telephone calls please.

EQUAL OPPORTUNITY EMPLOYER M/F/H