Desktop Technician (226 Days)

QUALIFICATIONS

• Associate's Degree from an accredited insinuation or two years of college preferred; Computer Technology Certification
• One year of related experience in data entry, microcomputer support and Local Area Networking (LAN); experience with TCP/IP and IPX preferred
• Knowledge of library science cataloging principles
• Skills in meeting the public, a diverse community and district staff
• Knowledgeable of desktop equipment including personal computers/laptops, scanners, peripherials, and cabeling
• Knowledge of MARC21 and standard cataloging rules
• Ability to communicate effectively and professionally with clients, personnel, vendors and manufactures in the field, over the telephone and in writing
• Knowledge of district organization and administrative polices preferred

BASIC FUNCTIONS

• Provide hardware and software support, virtually or face-to-face, for computer users in all district libraries
• Maintain an accurate log of all data loads, computer related problems, etc. and provide reports as needed
• Assist in planning for deployment of computer technologies in district libraries
• Keep abreast of current and emerging computer and library technologies
• Provide service for library computers; schedule and route service calls as needed to other areas
• Assist librarians in appropriate reports
• Help resolve issues with bibliographic utilities and other library catalogs for bibliographic records not in district catalog
• Merge, delete, and supervise mass load and check-in records in district system
• Assist with on-the-job training of data technicians and onsite and virtual computer instruction for district librarians
• Discuss and give feedback to appropriate personnel on project(s) progress
• Maintain Library Media inventory control over barcode scanners and software database for department and district libraries
• Interface with the Technical Assistance Center regarding trouble tickets
• Collaborate with director regarding library automation issues
• Perform all other tasks and duties as assigned

Minimum            Midpoint         Maximum

$33,860              $45,244           $56,627

Selected individuals for Dallas Independent School District positions will be placed according to compensation guidelines.   A campus-based employee may not assume a new position for which he/she was selected based upon the posting process until the end of the current semester, unless approved by the executive director - Human Capital Management  

A security check and disclosure of family relationship information is required for all positions.

No telephone calls please.

EQUAL OPPORTUNITY EMPLOYER M/F/H