Human Resources Assist - Benefits Administration

Posted: Continuous 2013-09-03
  License and Certification Qualifications: None required.

Education Qualifications: High school diploma or equivalent required. Bachelor's degree in related field preferred.

Experience Qualifications: Three years in an office/clerical environment required. Experience in human resources or benefits administration preferred.

Skills Qualifications: Ability to communicate with others in an effective and tactful manner; ability to exercise independent judgment, troubleshoot, and solve problems; accuracy with computation and employee data; ability to write routine correspondence and speak effectively when advising employees; strong organizational skills and the ability to multitask in a high-volume processing environment; ability to work as part of a team; flexibility and adaptability to change; ability to represent Gwinnett County Public Schools in a positive and professional manner; strong computer skills with a working knowledge of Microsoft Office required; knowledge of PeopleSoft preferred.

Primary Responsibilities: Provide assistance in the organization and coordination of all benefits administration processes, through processing benefits information and assisting employees with benefits-related issues.

1.        Process forms and records in assigned employee benefits programs and verify accuracy and completeness.
a.        Verify and accurately complete benefits enrollment forms.

2.        Assist with the maintenance of relationships with employees and carriers in relation to, but not limited to, health insurance (State Health Benefit Plan), dental insurance, vision insurance, life insurance(s), group legal insurance, and all other insurance and benefits-related products.
a.        Conduct initiatives to resolve identified gaps in the benefits administration process.
b.        Route enrollment information to plan providers and plan administrators.

3.        Assist with reconciliation of the State Health Report and other data/reports to ensure correct monthly deductions are taken.

a.        Research issues and submit optional payroll forms for needed corrections.

4.        Assist in preparing materials and presenting benefit plan changes to employees.

5.        Resolve employee concerns relative to the delivery and payment for services by contacting healthcare professionals and other service providers, benefit plan providers, and employees.

6.        Maintain files for enrollment forms and other documentation.

7.        Calculate amount of employees' pay check deductions for benefits, submit to payroll, and resolve discrepancies.  

a.        Notify employees of significant impact to net pay due to multiple deductions.

8.        Assist with all functions and activities related to the annual Open Enrollment process as assigned.

9.        Perform other duties as assigned.

Gwinnett County Public Schools


437 Old Peachtree Rd NW
Suwanee, GA 30024
Urban · Public

Gwinnett County Public Schools strives to recruit and provide fulfilling careers for the finest educators in the profession. Our strong curriculum, high standards, modern facilities, competitive salaries, high achieving students and outstanding parent and community support, along with a commitment to continuous improvement, draw the very best to Gwinnett. If you like what you see on our web site and would like to join our high performing district, view our open positions to see what we have in store for you.

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