High School Receptionist

Position:          HIGH SCHOOL RECEPTIONIST

Location:         High School

Work Schedule: 12 months/yr; 6:45 am - 2:45 pm

Reports to:      Assistant Principal

JOB SUMMARY:

This position is the receptionist and central switchboard operator for the high school.  Responsibilities include projecting a positive image for the school, greeting and assisting visitors, answering incoming calls, taking messages. The position also performs a variety of clerical duties to support the central high school office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This position performs all or a combination of several of the following duties, depending upon individual assignment.

1.     Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures.

2.     Maintains the reception area in a clean, orderly and welcoming manner.

3.     Answers incoming calls on the high school's central switchboard; provides general information; routes callers to appropriate extensions or takes messages.

4.     Helps coordinate substitute assignments for building; assists substitutes upon arrival.

5.     Compiles information for daily announcements with PowerPoint presentation to students and staff, and for posting on the school website.

6.     Responsible for deliveries to the building.

7.     Handles phone, fax, or bell issues.

8.     Provides clerical support as needed in central high school office to include typing letters, memos and forms from handwritten drafts or corrected copy on word processing equipment.

9.     Assists with registration of students.

10.  Maintains a variety of files as requested.

SKILLS, KNOWLEDGE AND ABILITIES:

SKILLS are required to perform multiple tasks with a need to occasionally upgrade skills in order to meet changing job conditions.  Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions.  Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: professional telephone etiquette and computer software (e.g. Microsoft Word, Excel, PowerPoint, school-related software).

ABILITY is required to schedule activities, meetings, and/or events; often gather, collate, and/or classify data; and use basic, job-related equipment.  Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using defined methods.  Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize job-related equipment.  Problem solving is required to identify issues and create action plans.  Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is moderate.  Specific ability-based competencies required to satisfactorily perform the functions of the job include: maintaining confidentiality; adapting to changing priorities; working with frequent interruptions; communicating with diverse groups; presenting a friendly personality, displaying an approachable and pleasant demeanor with strong interpersonal skills; and displaying tact and courtesy.

WORKING ENVIRONMENT:

The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.  Generally the job requires 90% sitting, 5% walking, and 5% standing.  This job is performed in a generally clean and healthy environment.

AFFILIATION:   Classified Employees Association (CEA)

                       Salary Grade A:  Minimum starting salary $19,879. (Salary dependent upon experience)   

EDUCATION AND EXPERIENCE:

High school graduation or equivalent with training in clerical procedures and two years of clerical experience, including answering the telephone and greeting the public.