Performs office support work of
moderate difficulty involving public contact, filing, phone
work and including special skill areas such as typing, word
processing, data entry, attendance, tracking, record keeping
and reporting, or a related area.
performed under the immediate to general supervision of the
May receive technical supervision from the Head Secretary or
Work is proofread and reviewed prior to distribution.
The department supervisor shall at least annually evaluate the
correspondence, minutes, agendas, reports, forms, charts and
other materials using a computer and/or typewriter.
student-related services including attendance, tracking, record
keeping, reports, and correspondence.
edit typewritten work and check forms and other materials for
accuracy and completeness.
screen phone calls, obtain information from caller, answer or
refer questions and take messages; assist the public, parents,
and students in person and over the phone.
records and compile information from records and complete daily,
monthly, and annual activity or other reports or compilations;
resolve discrepancies in records and follow up as necessary.
entry work and print reports; verify computer entry and
retrieve materials, develop modifications to filing system,
cross-reference materials, and sort and index for filing or
May serve as
primary clerical support to a vice-principal; explain standard
policies/procedures or refer questions to other persons, schools,
departments or agencies.
distribute correspondence; schedule meetings and facilities.
compile and copy materials using a photocopy machine; sort,
staple and bundle materials.
and distribute mail; check in supplies; post notices; keep
calendars; notification of deadlines.
with Head Secretary responsibilities in her/his absence.
- Page Two
related work as assigned.
contact with students, parents, school personnel, and the general
CONDITIONS OF WORK
physical activity in a normal office environment.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
modern office practices, procedures and equipment; knowledge of
basic grammar, spelling, punctuation and arithmetic; some
knowledge of school programs, organization, operations and
specialized procedures relative to area of assignment.
Skill in the operation of a microcomputer and related software,
typewriter, calculator, fax machine, and copier equipment.
The ability to perform the following work activities with or
without reasonable accommodation:
Type at a speed necessary
for successful performance (50 WPM).
Display courtesy and tact in
dealing with those contacted in the course of work.
Communicate effectively and
provide clear explanations and answers.
Follow oral and written
instructions and established procedures.
Perform basic arithmetic
Maintain complete and
accurate records and files.
Compile information and
prepare routine reports.
Operate and use modern
office equipment, including a computer.
Communicate effectively both
orally and in writing.
Establish and maintain
cooperative working relationships.
ACCEPTABLE EXPERIENCE AND TRAINING
One (1) to
two (2) years experience involving typing, office machine
operation, data entry, record keeping or other office work
relative to area of assignment and high school graduation or
equivalent, including or supplemented by courses in typing, word
processing, data processing or office procedures; or any
equivalent combination of training and experience which provides
the necessary knowledge, skills, and abilities to perform the
Period of Service
178 - 220 days