Description
Position Title: Technology Specialist FLSA Status: Non-Exempt
Department: Information Technology Reports to: Technology Support Supervisor
Location: IT Building Salary Scales: Classified Pay Scale
Position Type: Full-Time Salary Range: B0 ($25.03/hr)-B30- ($33.73/hr)
Description of Position: Configures and maintains end-user computing devices and classroom audio/visual equipment, and provides end-user technical support. The specialist's responsibilities may extend to include assisting with the installation and maintenance of servers, applications or networking equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Install and maintain computing devices and related peripherals
Install and maintain classroom audio/visual equipment and related peripherals
Perform basic network troubleshooting
Perform proper record keeping
Follow established operating procedures
Assist with installation and maintenance of network equipment
Assist with maintenance of equipment inventories
Participate in professional development to maintain and enhance technical proficiency
Demonstrate initiative in the performance of assigned duties
Perform other duties as assigned
Essential Attributes
Successful job-related experience installing, configuring and troubleshooting personal computers and related peripherals
Working knowledge of computer networking concepts
Excellent technical, problem solving, analytical and organizational skills
Ability to work independently and make decisions with minimal supervision
Ability to carry out job responsibilities and handle sensitive information in a confidential manner
Excellent oral and written communication skills
Ability to work well in a team environment
Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently
Valid Mississippi driver's license
Satisfactory criminal background check
MINIMUM QUALIFICATIONS & EDUCATION REQUIREMENTS
High School diploma, or equivalent
1 year of experience in end-user technical support
**All employees hired by the school district must pass a criminal background and child abuse registry check.**
PREFERRED SKILLS
Associate Degree, in related technical field
5 years of experience in end-user technical support
Last Revised: 04/2025